Integrated Veterinary Platform

More than veterinary software: Doctor Vet is a platform that brings together pet owners, pets, and veterinary service providers in a connected ecosystem, where clinical information travels with the patient and collaboration between professionals is the norm, not the exception.

From isolated software to a connected platform

Traditional veterinary systems work like islands: each clinic keeps its own data, owners depend on someone handing them papers or test results, and when a patient changes veterinarians, the medical record is fragmented or lost. Doctor Vet proposes a paradigm shift: a platform where information belongs to the patient and can be accessed, with the right permissions, by any professional who treats them.

An ecosystem, not a desktop program

Doctor Vet connects veterinary clinics, mobile veterinarians, pet shops, grooming salons, and—fundamentally—pet owners. Everyone participates in the same digital ecosystem, where each actor contributes and consumes information securely and in a coordinated way.

The three pillars of the platform

Pet owners

People who register their pets, manage their information, and access the platform on their own, without depending on a clinic to sign them up.

Patients (pets)

The center of the ecosystem. Each pet has its own digital medical record that follows them throughout their life, regardless of where they are treated.

Professionals and clinics

Veterinarians, clinics, pet shops, and grooming salons that use the platform to run their business and collaborate with colleagues in patient care.

The medical record belongs to the patient

A revolutionary concept in veterinary care

In Doctor Vet, the medical record is not the exclusive property of a single clinic. It belongs to the patient—the pet—and travels with them. This means:

  • The clinical file is built and enriched with each visit, no matter where it takes place
  • Multiple professionals can access the history with the appropriate permissions
  • Owners have visibility into their pets' information
  • Information is not lost when changing veterinarians or cities
  • Continuity of care is ensured throughout the animal's life

Think of it this way: just as human medicine seeks patients to carry their history with them, in Doctor Vet each pet has a single clinical file that accompanies them on every visit, emergency consultation, or routine checkup.

Collaboration between professionals like never before

Teamwork across veterinary practices

Doctor Vet allows medical records to be shared and accessible across different veterinary facilities. A professional can view visits, diagnoses, treatments, and clinical notes recorded by colleagues at other clinics, and add their own records to complement that information.

This collaboration enables concrete possibilities:

  • Continuity when changing veterinarians: the new professional accesses the full history from day one
  • Second opinion: another colleague can review the case with full clinical context
  • Emergencies: informed care even if it's the patient's first visit to that clinic
  • Referrals: the specialist receives the case with all prior information
  • Mobile veterinarian: home visits with full access to the patient's history

Integrity and traceability

Each clinical record belongs to the professional who created it. Other professionals can view it but cannot modify or delete it. This ensures the integrity of medical information and traceability of every intervention.

Owners at the center: direct access without intermediaries

Autonomous owner registration

Unlike traditional systems where owners depend on a clinic to register them, in Doctor Vet pet owners can join the platform on their own:

  • Create their account from the Android app or web version
  • Register their pets with basic data (name, species, breed, age)
  • Upload vaccination history, allergies, and prior treatments
  • View their animals' clinical information at any time
  • They don't need a clinic to sign them up to exist on the platform

This approach empowers owners and gives them control over their pets' information. They are no longer passive spectators waiting for the clinic to hand them a paper—they are active participants in the digital care of their animal companions.

Discover patients that already exist on the platform

Smart search for owners and patients

When an owner registers on their own and adds their pets, that information becomes available on the platform. This transforms the experience for clinics:

  • A clinic can search for an owner by phone, name, or email
  • If the owner already exists on the platform, the clinic finds them along with their pets
  • There is no need to manually enter the owner or patient from scratch
  • The clinic immediately accesses the existing clinical history
  • The first consultation starts with full context, not from zero

Practical example: an owner calls to request an appointment. Reception searches their phone number in Doctor Vet, finds them with their two dogs already registered, sees up-to-date vaccinations and the history from their last visit at another clinic. They schedule the appointment with all information at hand, without asking the owner to repeat data already in the system.

Concrete use flows

Continuity across clinics

Maria registers her cat Luna in Doctor Vet from her phone. She visits Clinic A for a digestive issue. Three months later, she moves to another city and takes Luna to Clinic B. The veterinarian at Clinic B accesses the full history: prior diagnosis, medication, progress. They continue treatment without repeating unnecessary tests.

First consultation with context

Carlos calls a new veterinary clinic to schedule a consultation for his dog Rocky. The clinic searches Carlos's phone in Doctor Vet, finds him with Rocky already registered, including vaccinations, allergies, and weight. When Carlos arrives, the veterinarian already knows the basic history and can focus on the reason for the visit.

Emergency with available history

A dog arrives as an emergency at a clinic where they have never been treated. The owner provides their phone number, staff search in Doctor Vet and find the patient with a history of heart disease, current medication, and known allergies. Emergency care is provided with critical information from the first minute.

Professional second opinion

A veterinarian refers a complex case to a specialist colleague. The specialist accesses the patient's complete clinical file: prior visits, lab results, images, and progress. They provide their opinion with full context, without the owner needing to bring folders or CDs with test results.

Benefits for each actor

For pet owners
  • • Direct control over their pets' information
  • • Autonomous registration without depending on a clinic
  • • Clinical history accessible at any time
  • • Continuity of care when changing veterinarians
  • • Less paperwork, less repetition of data
For veterinary professionals
  • • Access to full history from the first consultation
  • • Collaboration with colleagues at other clinics
  • • Quick search for existing patients and owners
  • • Better informed clinical decision-making
  • • Referrals and second opinions with context
For clinics and businesses
  • • Patients arrive with history, not from scratch
  • • Differentiation from traditional software
  • • Network of connected professionals on the platform
  • • Complete integrated management tools
  • • Electronic invoicing, scheduling, inventory, and more
For animal welfare
  • • More informed care at every consultation
  • • Fewer unnecessary repeated tests
  • • Uninterrupted therapeutic continuity
  • • Faster response in emergencies
  • • Complete history throughout their entire life

Privacy, permissions, and trust

Security and access control

  • • Access controlled by user levels and permissions
  • • Clinical records are visible but not editable by third parties
  • • Information protected and stored securely
  • • Each professional is responsible for the content they create
  • • Full traceability of who accessed what and when

For more details on data use and platform rules, see our Privacy Policy and Terms and Conditions.

A complete platform for the veterinary future

Connectivity between owners, pets, and professionals is the heart of Doctor Vet, but the platform offers much more:

Join the veterinary platform of the future. Doctor Vet connects all actors in the veterinary ecosystem to improve care, collaboration, and pet welfare.

Want to learn more or start using the platform? Contact us or access directly: